Privacy and Security

Privacy Policy

We are committed to protecting and respecting your privacy. If you place an order, you will have given us your name, email address, home and delivery address and phone numbers. This information is the only way we can process your order, and be able to notify you of your order's status. We do not receive any of your debit/credit card details as this is done through out payment partner SagePay.

We will not bombard you with endless emails that you do not want. We will offer you what we believe and hope to be beneficial and a useful service. If, however, you do not want to be contacted let us know and we will remove you from our mailing list.
We do not exchange, sell or otherwise give away your email address to other companies without your expressed permission.

Who else sees your information?

We may have to disclose your contact/delivery information to product/service suppliers to complete your order, these may include Royal Mail and our courier. Third parties, such as these, are not allowed to use this information for any purpose other than to complete your order. They may not disclose this information to others, nor may they use it for any marketing purposes.

When you give us your personal information you consent to this disclosure and allow us to make our service available to you.

Your Consent

By using our web site you consent to us using the personal information you have given us and our trusted partners, as outlined in this Privacy Policy.

Security

Security is a major concern of customers who want to purchase online and it is a concern which Tinsmiths takes extremely seriously. We have put in place a system that is much safer than giving your credit card details over the telephone or paying for a meal in a restaurant. SagePay is the company that processes our customer credit card payments. SagePay is the largest independent Payment Service Provider in the UK providing secure online credit card and debit card payment solutions for thousands of online and mail order businesses. When your order is placed at our website, credit card information is encrypted using 128 bit encryption by SagePay (new name for Protx) secure online payment processing.